Assistant Store Manager: Guest Experience Leader

UDF-MyScoop Branding; Milford (OH); On-site; USD 42,265,000 - 47,996,000; Full time

Job summary

UDF-MyScoop Branding in Milford, OH is seeking an Assistant Manager to ensure outstanding guest service by following The Hi Five Guest Experience. You will supervise staff, manage daily store operations, and ensure compliance with laws, policies, and safety standards on your shift.

This full-time position requires leading associates, handling POS and cash, preparing DipSide items, and maintaining store conditions to delight guests and drive repeat visits.

Qualifications

• Experience leading a team in retail or food service is preferred.
• Able to supervise and train shifts to maintain guest experience standards.
• Knowledge of cash handling, pricing, and policy compliance.

Responsibilities

• Supervise associates, coach on the Hi Five Guest Experience, and assist with interviews.
• Oversee store administration, paperwork, deliveries, and inventory checks.
• Ensure guest satisfaction through proactive service and store cleanliness.
• Operate POS and gas console; handle transactions and security procedures.
• Maintain merchandise displays, rotate stock, and monitor equipment temps.

Skills

Staff supervision

Customer service

Cash handling

POS system operation

Alcohol/tobacco compliance

Tools

POS terminal

Gas console

Job description

UDF-MyScoop Branding in Milford, OH is seeking an Assistant Manager to ensure outstanding guest service by following The Hi Five Guest Experience. You will supervise staff, manage daily store operations, and ensure compliance with laws, policies, and safety standards on your shift.

This full-time position requires leading associates, handling POS and cash, preparing DipSide items, and maintaining store conditions to delight guests and drive repeat visits.