Assistant Store Manager: Lead, Grow & Serve Customers

Community Choice Financial Family of Brands; Warner Robins (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning platform access

Cross-brand training

Key holder program

Career advancement

Educational reimbursement

Health and retirement benefits

401(k) with company match

Life and AD&D insurance

Employee assistance program

Discount marketplace

Paid time off

Job summary

Community Choice Financial Family of Brands in Warner Robins, GA seeks an Assistant Store Manager to lead daily operations, drive customer-first service, and manage accounts, risk, and outreach in a fast-paced retail finance setting.

This hands-on role includes on-the-job training, cross-brand opportunities, and a clear path to promotion. Requirements: 1+ year in customer service, 3+ months of leadership, and a high school diploma.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service, sales, or retail experience.
• At least 3 months of supervisory or leadership experience.
• Excellent verbal and written communication skills.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and evaluate loan/pawn applications and related activities.
• Conduct daily call campaigns to market services and build new business.
• Oversee account management and recovery processes with a focus on customer service.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide coaching to Customer Service Representatives to ensure quality standards.

Skills

Customer service

Leadership

Communication

Sales

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands in Warner Robins, GA seeks an Assistant Store Manager to lead daily operations, drive customer-first service, and manage accounts, risk, and outreach in a fast-paced retail finance setting.

This hands-on role includes on-the-job training, cross-brand opportunities, and a clear path to promotion. Requirements: 1+ year in customer service, 3+ months of leadership, and a high school diploma.