Assistant Store Manager: Earn Commission & Growth

FirstCash; Memphis (TN); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Earned Wage Access

Unlimited commissions

Paid vacation

Tuition reimbursement

Employee discounts

401k enrollment

Pet insurance

Job summary

FirstCash is seeking an Assistant Store Manager in Memphis, TN. This role combines daily retail operations with staff leadership and customer service excellence to drive store performance.

The position offers a commission-based incentive up to 8% on gross profit, plus benefits and Earned Wage Access. Candidates should have at least six months of management experience and a high school diploma or equivalent.

Qualifications

• Minimum six months of management/3rd key experience.
• Ability to supervise, multi-task and maintain accuracy.
• Cash handling experience required.
• Computer literate and able to operate POS systems.
• Flexible retail schedule including weekends/holidays.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Opens and closes the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
• Ensures asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete the assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

Job description

FirstCash is seeking an Assistant Store Manager in Memphis, TN. This role combines daily retail operations with staff leadership and customer service excellence to drive store performance.

The position offers a commission-based incentive up to 8% on gross profit, plus benefits and Earned Wage Access. Candidates should have at least six months of management experience and a high school diploma or equivalent.