Assistant Store Manager - Customer Service & Operations

JD Sports NA; Bethlehem (GA); On-site; USD 17,000 - 18,000; Full time

Job summary

Hibbett I City Gear in Bethlehem, GA seeks an Assistant Manager to support the Store Manager in day-to-day operations, inventory control, merchandising, and staff supervision.

The role requires strong customer service skills, a proactive approach, and the ability to lead during peak periods. It is a non-exempt, hourly position with responsibilities across multiple departments to ensure store profitability and excellent customer experiences.

Qualifications

• Experience in retail or customer service preferred.
• Excellent interpersonal and communication skills.
• Self-starter with initiative and attention to detail.

Responsibilities

• Assist Store Manager in controlling assets and store operations.
• Plan and execute action plans for selling, restocking, merchandising, ordering and scheduling.
• Step in as acting Store Manager in absence of the Store Manager.
• Assist in recruiting, training, and evaluating staff.
• Provide knowledge and guidance to employees and customers across departments.
• Monitor inventory, sales stats and expenses to support profitability.
• Ensure quality customer service and brand standards.
• Deliver extraordinary customer service and promote merchandise.
• Uphold company policies and procedures across manuals and memos.

Skills

Customer service

Interpersonal communication

Team leadership

Job description

Hibbett I City Gear in Bethlehem, GA seeks an Assistant Manager to support the Store Manager in day-to-day operations, inventory control, merchandising, and staff supervision.

The role requires strong customer service skills, a proactive approach, and the ability to lead during peak periods. It is a non-exempt, hourly position with responsibilities across multiple departments to ensure store profitability and excellent customer experiences.