Assistant Store Manager: Customer Experience & Ops Lead

JD Sports NA; Bainbridge (GA); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Bainbridge, GA is seeking an Assistant Manager to support the Store Manager in daily operations, customer service, and merchandise promotion. This role requires knowledge across departments and hands-on leadership during peak periods.

The Assistant Manager will handle merchandising, scheduling, training, and ensure policy compliance while upholding store profitability and exceptional guest experience.

Qualifications

• Retail experience in footwear or athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and achieve goals and profits.
• Self-motivated with initiative.
• Strong attention to detail with multi-tasking.
• Team player with customer-focused mindset.

Responsibilities

• Assist Store Manager in daily store operations.
• Consult with Store Manager to plan selling, restocking, merchandising, and scheduling.
• Act as Store Manager in their absence.
• Supervise staff tasks and training as needed.
• Provide guidance to employees and customers in all departments.
• Ensure profitability by monitoring inventory, sales, and expenses.
• Maintain high standards of customer service and merchandise presentation.

Skills

Retail experience

Customer service

Interpersonal communication

Team leadership

Detail oriented

Self-starter

Job description

Hibbett I City Gear in Bainbridge, GA is seeking an Assistant Manager to support the Store Manager in daily operations, customer service, and merchandise promotion. This role requires knowledge across departments and hands-on leadership during peak periods.

The Assistant Manager will handle merchandising, scheduling, training, and ensure policy compliance while upholding store profitability and exceptional guest experience.