Retail Assistant Manager: Customer Experience & Ops

JD Sports NA; Cartersville (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hibbett I City Gear in Cartersville, GA is hiring an Assistant Manager to support daily store operations and drive sales. You will consult with the Store Manager on merchandising, staffing, and procedures, while upholding company standards and delivering outstanding customer service.

The role requires knowledge of store operations, inventory awareness, and the ability to take charge in the Store Manager's absence, ensuring profitability and a positive shopping experience.

Qualifications

• Experience in retail customer service and sales.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist Store Manager in protecting store assets and inventory.
• Set action plans for selling, restocking, merchandising, ordering, and scheduling.
• Stand in for Store Manager in their absence and supervise staff.
• Provide guidance to employees and customers across all departments.
• Ensure excellent customer service and promote merchandise.

Skills

Customer service

Communication

Teamwork

Retail

Job description

Hibbett I City Gear in Cartersville, GA is hiring an Assistant Manager to support daily store operations and drive sales. You will consult with the Store Manager on merchandising, staffing, and procedures, while upholding company standards and delivering outstanding customer service.

The role requires knowledge of store operations, inventory awareness, and the ability to take charge in the Store Manager's absence, ensuring profitability and a positive shopping experience.