Assistant Store Manager: Customer Experience & Ops

O'Reilly Auto Parts; Yulee (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will run the store in the manager's absence and during opposing shifts, guiding the team to deliver outstanding service to both retail and professional customers.

Strong leadership and coaching will be essential as you help set goals, participate in hiring, and ensure policy adherence, while maintaining a welcoming, efficient store

Qualifications

• Must have Sales Specialist Training.
• Must have Assistant Manager Certification.
• Must have RSS Certification.

Responsibilities

• Lead the store team in delivering excellent customer service.
• Supervise customer service levels at the retail showroom.
• Help ensure staffing during peak hours.
• Assist in hiring process and interviewing.
• Maintain compliance with company policies and procedures.
• Manage opening/closing duties and cash handling.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will run the store in the manager's absence and during opposing shifts, guiding the team to deliver outstanding service to both retail and professional customers.

Strong leadership and coaching will be essential as you help set goals, participate in hiring, and ensure policy adherence, while maintaining a welcoming, efficient store