Assistant Store Manager - Customer Experience & Operations

wilcoxflegel; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid time off and holidays

Wellness program

Volunteer program

Employee discounts

Job summary

WilcoxFlegel is seeking an Assistant Manager for our Borst Park Flyways team to support the General Manager and foster a positive, customer-focused environment. You will lead shifts, train teammates, and ensure efficient store operations with strong service standards.

Responsibilities include supervising team members, maintaining cleanliness, managing cash handling, and upholding safety protocols while aligning with company values. Competitive benefits apply.

Qualifications

• Associates Degree with 1 year of retail, food service, or customer service experience.
• Some supervisory experience preferred or an equivalent combination of education and experience.
• Bachelors Degree in Business Administration or related field with 2 years of supervisory experience preferred.

Responsibilities

• Lead and train team members; provide guidance during shifts.
• Model exceptional customer service and resolve inquiries.
• Oversee store cleanliness, stock, pricing, and displays.
• Assist with cash handling, balancing, and loss prevention.
• Uphold safety protocols and report maintenance needs.

Skills

Customer service

Communication

Organization

Adaptability

Education

Associates Degree

Bachelors Degree in Business Administration

Tools

Cash register

Microsoft Office

ERP

Job description

WilcoxFlegel is seeking an Assistant Manager for our Borst Park Flyways team to support the General Manager and foster a positive, customer-focused environment. You will lead shifts, train teammates, and ensure efficient store operations with strong service standards.

Responsibilities include supervising team members, maintaining cleanliness, managing cash handling, and upholding safety protocols while aligning with company values. Competitive benefits apply.