Retail Store Leader: Customer Service & Team Growth

Wilco; Canby (OR); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Profit sharing

401K

Advancement opportunities

Employee discount

Tuition reimbursement

On-demand pay

Paid time off

Job summary

Wilco is seeking a retail store leader to profitably deliver superior customer service and manage a farm store location. You will oversee sales, merchandising, inventory, facilities, and personnel while acting as Manager on Duty as needed.

The role requires guiding staff, ensuring strong customer interactions, and maintaining store image and operations. College degree or equivalent retail experience is preferred, with opportunities for advancement.

Qualifications

• 3 years of retail experience.
• College degree or equivalent experience.
• Knowledge of management and supervision practices.

Responsibilities

• Assist in managing store personnel, including staff selection, training, mentoring, coaching, and evaluating employees.
• Act as Manager on Duty when the store manager is out.
• Ensure customer service using established retail customer service standards.
• Manage and maintain store facilities and location equipment in accordance with established retail image standards.
• Direct location merchandise management, including receiving, stocking, merchandising, and assembling of product, utilizing established procedures.
• Lead and participate in regular and special meetings.
• Open and/or close farm store as assigned.Participate in special project work when requested.

Skills

Staff supervision

Customer service

Communication

Training/mentoring

Coaching

Education

College degree or equivalent experience

Tools

Computer systems

Job description

Wilco is seeking a retail store leader to profitably deliver superior customer service and manage a farm store location. You will oversee sales, merchandising, inventory, facilities, and personnel while acting as Manager on Duty as needed.

The role requires guiding staff, ensuring strong customer interactions, and maintaining store image and operations. College degree or equivalent retail experience is preferred, with opportunities for advancement.