Assistant Store Manager: Customer Experience & Operations

dollartree; Norwood (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Norwood, NC is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with merchandising, staffing, opening and closing procedures, and loss prevention.

The role requires strong communication, reliability, and the ability to lead a small team in a fast-paced retail setting. We offer opportunities for growth and a supportive environment.

Qualifications

• Requires ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environments preferred.
• Must be able to lift up to 55 lbs and perform frequent walking, standing, bending, and repetitive lifting.
• Strong communication, interpersonal, and written skills required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash handling.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure store assets, including cash.
• Adhere to safety policies and ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment for customers and staff.
• Ensure store cleanliness including bathrooms, floors, trash removal, and overall neatness.

Skills

Store management

Communication

Customer service

Teamwork

Problem solving

Physical ability

Education

High school diploma or equivalent

Job description

Family Dollar in Norwood, NC is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with merchandising, staffing, opening and closing procedures, and loss prevention.

The role requires strong communication, reliability, and the ability to lead a small team in a fast-paced retail setting. We offer opportunities for growth and a supportive environment.