Assistant Store Manager — Customer Experience Leader

O'Reilly Auto Parts; Sheboygan (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

401k with employer contributions

Health/Medical/Dental/ Vision

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Sheboygan, WI is seeking an Assistant Store Manager to support the Store Manager in sales, service, and store operations. The role involves leading a team, ensuring high customer service, and stepping in during the Store Manager's absence.

Bilingual candidates are encouraged to apply and the position offers room for growth within a stable, well-known auto parts retailer.

Qualifications

• Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels on the showroom floor and programs.
• Ensure staffing during peak hours and support hiring process.
• Coach and mentor team members; monitor training progress.
• Process buy online/ship to store orders and transfers efficiently.

Skills

Spanish

Retail leadership

Customer service

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Spanish language handy

Tools

POS system

Job description

O'Reilly Auto Parts in Sheboygan, WI is seeking an Assistant Store Manager to support the Store Manager in sales, service, and store operations. The role involves leading a team, ensuring high customer service, and stepping in during the Store Manager's absence.

Bilingual candidates are encouraged to apply and the position offers room for growth within a stable, well-known auto parts retailer.