Assistant Store Manager — Customer Experience Lead

O'Reilly Auto Parts; Reno (NV); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in various areas including sales, customer service, and store operations. This role requires managing the store in the Manager's absence and leading team members to provide excellent customer service to both retail and professional customers.

The Assistant Manager will also assist with hiring, training, and ensuring all store operations are running smoothly.

Qualifications

• Proficiency in managing store operations and sales activities.
• Ability to supervise and lead team members for excellent customer service.
• Experience in hiring and training new employees.

Responsibilities

• Support the Store Manager in daily store operations.
• Ensure excellent customer service is provided to all customers.
• Assist in recruiting and training team members.
• Process customer returns and manage product exchanges efficiently.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in Spanish

Education

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in various areas including sales, customer service, and store operations. This role requires managing the store in the Manager's absence and leading team members to provide excellent customer service to both retail and professional customers.

The Assistant Manager will also assist with hiring, training, and ensuring all store operations are running smoothly.