Assistant Store Manager - Arlington

Caffé Nero; Arlington (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Free coffee and food on shift

Staff discount program

Fun work environment

Holidays off

Benefits

Free coffee and food on shift

Staff discount

Job summary

A popular coffee chain is seeking a full-time Shift Leader in Arlington, MA. The role involves supporting the Store Manager and ensuring a top-notch customer service experience while managing the team and the business operations. Ideal candidates will have prior leadership experience in a similar role and a passion for delivering exceptional service in a fun and dynamic environment. Enjoy competitive salary, paid time off, and various employee perks.

Qualifications

• Prior Shift Leader or Assistant Manager experience.
• Create exceptional customer service environment.
• Motivate and inspire team to perform at their best.
• Achievement of planned business and financial targets.
• Motivating and inspiring your team to perform at their best.
• Proficiency in various computer software systems; scheduling, ordering, inventory, etc.
• Run the store in the absence of the Store Manager.

Responsibilities

• Support the Store Manager in achieving business goals.
• Ensure high standards of service and speed.
• Run the store in the absence of the Store Manager.
• Manage the business.
• The critical role is delivering a World Class Brand by being custodian of the culture, a brand ambassador and a business manager.

Skills

Customer Service

Team Leadership

Motivation

Computer Proficiency

Financial targets

Scheduling software

Inventory management

Store operations

Recruitment

Tools

POS system

Scheduling software

Inventory software

Job description

One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design – you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.

About Us

• Competitive salary!
• Fun work environment!
• Great operating hours that support a work life balance (no late nights)!
• Paid time off and training!
• Open opportunities to develop!
• Three Holidays: Thanksgiving, Christmas, Your Birthday!
• Rich benefits!
• Free coffee and food on shift!
• Staff discount program!
• Role Summary: To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business.

Build and retain a great team

Offer friendly service and excellent speed of service and queue management

Provide 1st class standards

Manage the business

The critical role we play is by delivering a World Class Brand through:

Being a Custodian of the Caffè Nero Culture
Being a Brand Ambassador
Being a Business Manager

What You Bring

• Prior Shift Leader or Assistant Manager experience
• Creating an exceptional Customer Service environment
• Recruitment and team development, creating an environment of community and collective success
• Achievement of planned business and financial targets
• Motivating and inspiring your team to perform at their best
• Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
• Run the store in the absence of the Store Manager
• Performs any additional store tasks, as needed
• Has fun!
• Ability to move or lift up to 70 pounds
• Standing on your feet for the majority of the shift
• Job Type: Full-time

Details

Location: 321 Broadway St., Arlington, Boston, Massachusetts, MA 02474

Salary: Based on experience

Closes: December 31st, 2026

Reference: asm-arlington