Assistant Store Manager: Banking Leadership & Growth

TD; Laurel (MS); On-site; USD 40,000 - 61,000; Full time

Job summary

TD Bank in Laurel, MD is seeking an Assistant Store Manager to lead a team in delivering TD’s model of convenience, sales and advice at the store level. You will drive day-to-day service, sales and operational objectives while fostering a legendary customer and colleague experience.

You will coach staff, manage complex service and sales activities, and ensure compliance with banking regulations. Strong communication, leadership, and product knowledge are essential to build trust, educate

Qualifications

• Undergraduate degree or equivalent experience.

Responsibilities

• Lead a team to achieve store objectives and provide legendary customer service.
• Provide day-to-day leadership for personalized service and adherence to regulations.
• Oversee complex sales and advice activities across multiple systems.
• Deliver end-to-end financial advice, highlighting product features and benefits.
• Develop community presence and promote the TD brand.
• Manage daily store operations including scheduling and compliance.

Skills

Legendary Customer Service

Strong verbal and writtenCommunication

Sales and Operational Management

Leadership experience

Education

Undergraduate degree or equivalent experience

2+ years experience in customer service or sales

Supervisory or leadership experience preferred

Notary License (Preferred)

NMLS registration to engage in loan conversations

Tools

Microsoft Office

Job description

TD Bank in Laurel, MD is seeking an Assistant Store Manager to lead a team in delivering TD’s model of convenience, sales and advice at the store level. You will drive day-to-day service, sales and operational objectives while fostering a legendary customer and colleague experience.

You will coach staff, manage complex service and sales activities, and ensure compliance with banking regulations. Strong communication, leadership, and product knowledge are essential to build trust, educate