Store Manager – Banking & Customer Advisory Leader

TD; Barnegat Township (NJ); On-site; USD 41,000 - 61,000; Full time

Job summary

TD Bank in Barnegat, New Jersey, seeks an Assistant Store Manager to lead day-to-day service, sales and operations in a store. You will guide a team to grow and deepen customer relationships by delivering TD’s model of convenience, sales and advice, and differentiating with a personalized, connected experience.

This role can lead the Store with minimal direction and has the knowledge to make day-to-day decisions on teller line or platform, while coaching others to deliver proactive advice and

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and or sales in any capacity or equivalent.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.
• Strong verbal and written communication skills.
• Sales and Operational Management skills.
• Ability to manage competing priorities.
• Notary License (Preferred).
• Must maintain an active registration status with NMLS upon hire to be able to engage in conversations with customers about loan products.

Responsibilities

• Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals.
• Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines.
• Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity.
• Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights.
• Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth.
• Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives.

Skills

Customer service

Sales experience

Leadership

Communication skills

Education

Undergraduate degree

Job description

TD Bank in Barnegat, New Jersey, seeks an Assistant Store Manager to lead day-to-day service, sales and operations in a store. You will guide a team to grow and deepen customer relationships by delivering TD’s model of convenience, sales and advice, and differentiating with a personalized, connected experience.

This role can lead the Store with minimal direction and has the knowledge to make day-to-day decisions on teller line or platform, while coaching others to deliver proactive advice and