Assistant Store Manager - Auto Parts & Customer Experience

O'Reilly Auto Parts; Rochester Hills (MI); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health, dental, vision insurance

Job summary

O’Reilly Auto Parts in Rochester Hills, MI is seeking an Assistant Store Manager to support the Store Manager in daily operations, sales and customer service. You will lead the team during shifts, ensure store appearance and efficiency, and help with hiring and training.

The role emphasizes supervising customer service, achieving store goals, and maintaining compliance with company policies. Bilingual candidates encouraged; growth within a promotion‑from‑within culture.

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification, RSS Certification.
• Desired: Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels and programs at the retail showroom.
• Assist in staffing, goal setting, coaching, and interviewing.
• Ensure timely processing of orders, returns, and transfers.
• Oversee day-to-day store operations including opening/closing duties.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Job description

O’Reilly Auto Parts in Rochester Hills, MI is seeking an Assistant Store Manager to support the Store Manager in daily operations, sales and customer service. You will lead the team during shifts, ensure store appearance and efficiency, and help with hiring and training.

The role emphasizes supervising customer service, achieving store goals, and maintaining compliance with company policies. Bilingual candidates encouraged; growth within a promotion‑from‑within culture.