Assistant Store Manager - Auto Parts & Customer Experience

O'Reilly Auto Parts; Rochester Hills (MI); Presencial; USD 48.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with employer contributions

Health, dental, vision insurance

Descripción de la vacante

O’Reilly Auto Parts in Rochester Hills, MI is seeking an Assistant Store Manager to support the Store Manager in daily operations, sales and customer service. You will lead the team during shifts, ensure store appearance and efficiency, and help with hiring and training.

The role emphasizes supervising customer service, achieving store goals, and maintaining compliance with company policies. Bilingual candidates encouraged; growth within a promotion‑from‑within culture.

Formación

• Required: Sales Specialist Training, Assistant Manager Certification, RSS Certification.
• Desired: Fluency in multiple languages (Spanish highly desired).

Responsabilidades

• Lead store team members in providing excellent customer service.
• Supervise customer service levels and programs at the retail showroom.
• Assist in staffing, goal setting, coaching, and interviewing.
• Ensure timely processing of orders, returns, and transfers.
• Oversee day-to-day store operations including opening/closing duties.

Conocimientos

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Descripción del empleo

O’Reilly Auto Parts in Rochester Hills, MI is seeking an Assistant Store Manager to support the Store Manager in daily operations, sales and customer service. You will lead the team during shifts, ensure store appearance and efficiency, and help with hiring and training.

The role emphasizes supervising customer service, achieving store goals, and maintaining compliance with company policies. Bilingual candidates encouraged; growth within a promotion‑from‑within culture.