Assistant Store Leader: Operations & People Champion

The Kroger Co.; Denver (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

The Kroger Co. in Denver, CO is seeking a Store Manager to lead store operations and guide teams to deliver exceptional customer service.

You will oversee scheduling, merchandising execution, and performance reporting while upholding Kroger’s standards for safety, shrink control, and budget adherence. Expected to drive sales, manage budgets, and collaborate with department managers to implement strategic initiatives.

Qualifications

• High school diploma/GED is required.
• 1 year of experience as department manager, service manager, or in an equivalent role.
• Proven experience leading, coaching, and developing associates to achieve customer service, operational, and business goals in a fast-paced retail environment.
• Demonstrated experience using KPIs, metrics, and data insights to identify opportunities, solve problems, and support business decisions.
• Proven ability to collaborate across departments and influence others to drive store performance.

Responsibilities

• Assist store manager and associates in delivering a favorable customer shopping experience and develop associate interest in customer service to enhance Kroger's reputation.
• Assist Store Manager in leading teams in planning, implementing and executing merchandising/operating initiatives.
• Assist store manager with developing action plans/communications to associates on survey results.
• Work with department heads to identify store opportunities, develop timely solutions and execute plans.
• Role model excellent customer service and resolve associate/customer issues.
• Manage total store operations in the manager's absence.
• Help achieve and exceed sales, wage budgets and profit budgets; monitor safety, shrink, and other targets.
• Drive sales with department managers to maximize profits, reduce shrink and improve department contributions.
• Assist in budgeting discussions and analyze financial performance with associates.

Skills

Leadership

Coaching

Developing associates

KPIs & data insights

Cross-department collaboration

Customer service

Retail operations

Budgets

Education

High school diploma/GED

Job description

The Kroger Co. in Denver, CO is seeking a Store Manager to lead store operations and guide teams to deliver exceptional customer service.

You will oversee scheduling, merchandising execution, and performance reporting while upholding Kroger’s standards for safety, shrink control, and budget adherence. Expected to drive sales, manage budgets, and collaborate with department managers to implement strategic initiatives.