Night Grocery Leader: Customer Experience & Operations

Kroger; Denver (CO); On-site; USD 55,000 - 75,000; Full time

Job summary

Kroger is seeking a department leader for the Grocery area in our Denver store. You will direct and supervise all department functions, ensuring safe, clean conditions and outstanding customer service.

You will drive performance, manage staffing, and coordinate promotions with store management. You will champion Kroger’s Core Values, lead a team, control expenses, and ensure compliance with food safety and other regulations.

Qualifications

• Effective communication skills are required.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations in a fast-paced environment.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to team.
• Collaborate with associates to achieve store goals.
• Establish department performance goals and empower staff.
• Develop scheduling to manage customer volume.
• Train and develop associates and participate in performance reviews.
• Adhere to laws and company guidelines.
• Maintain product knowledge and respond to questions.

Skills

Communication

Math skills

Stress management

Leadership

Education

High school diploma or equivalent

Tools

Computer Assisted Ordering

Job description

Kroger is seeking a department leader for the Grocery area in our Denver store. You will direct and supervise all department functions, ensuring safe, clean conditions and outstanding customer service.

You will drive performance, manage staffing, and coordinate promotions with store management. You will champion Kroger’s Core Values, lead a team, control expenses, and ensure compliance with food safety and other regulations.