Assistant Store Leader: Elevate Service & Growth

Tapestry, Inc.; Petaluma (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York in California seeks an Assistant Store Leader to partner with the Store Leader to maximize productivity and profitability through leadership, coaching, and operational excellence. You set the tone on the sales floor, elevate service through omni-channel and virtual selling, and foster an inclusive environment where associates thrive as their authentic selves.

You will recruit, onboard, and develop diverse talent; review KPIs; oversee store operations, schedules, cash

Qualifications

• 2+ years of retail management experience in fashion or lifestyle.
• Strong leadership, communication, and organizational skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
• Ability to analyze selling reports, identify trends, and react quickly.
• Strong English language proficiency.

Responsibilities

• Model Kate Spade service behaviors and selling standards; lead a high-energy, client-focused environment.
• Drive omni-channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
• Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
• Set store goals and KPIs; monitor traffic, conversion, UPT, and AUR; coach to results.
• Own store sales plans and forecasts; create action plans to address opportunities.
• Champion brand aesthetics and operating standards; maintain a visually impeccable store.
• Oversee opening/closing procedures, cash handling, and payroll budgets; ensure compliance.
• Manage live stream shopping sessions and leverage social media trends to drive engagement.

Skills

Leadership

Customer service

Sales coaching

Omni-channel selling

Team motivation

Tools

Retail systems

Job description

Kate Spade New York in California seeks an Assistant Store Leader to partner with the Store Leader to maximize productivity and profitability through leadership, coaching, and operational excellence. You set the tone on the sales floor, elevate service through omni-channel and virtual selling, and foster an inclusive environment where associates thrive as their authentic selves.

You will recruit, onboard, and develop diverse talent; review KPIs; oversee store operations, schedules, cash