Store Leader: Omni-Channel & Team Growth

kate spade new york; Carlsbad (CA); On-site; USD 25,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York, a global lifestyle brand, seeks an Assistant Store Leader in California to partner with the Store Leader to drive profitability through leadership, coaching, and exceptional service on the sales floor and in omni-channel channels.

You will guide the team, manage schedules and payroll, and ensure brand standards while delivering a welcoming, inclusive environment for colleagues and customers alike.

Qualifications

• 2+ years of retail management experience (fashion/lifestyle or comparable environment). A combination of education and experience will be considered.
• Strong leadership communication, and organizational skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
• Ability to analyze selling reports, identify trends, and react quickly.
• Strong English language proficiency. (for EU)

Responsibilities

• Model Kate Spade Service behaviors and selling standards; lead a high-energy, client-focused environment.
• Drive omni-channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
• Empower the team to personalize experiences and resolve customer issues effectively.
• Lead customer data capture to support marketing and repeat business.
• Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
• Set clear goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results.

Skills

Leadership

Communication

Organizational Skills

Retail Systems Proficiency

Data Analysis

English Proficiency

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Kate Spade New York, a global lifestyle brand, seeks an Assistant Store Leader in California to partner with the Store Leader to drive profitability through leadership, coaching, and exceptional service on the sales floor and in omni-channel channels.

You will guide the team, manage schedules and payroll, and ensure brand standards while delivering a welcoming, inclusive environment for colleagues and customers alike.