Store Leader: Elevate Sales & Service Excellence

kate spade new york; California; On-site; USD 25,000 - 53,000; Full time

Job summary

Kate Spade New York in California is seeking an Assistant Store Leader who partners with the Store Leader to drive productivity and profitability through people leadership, exceptional service, and operational excellence. You will set the tone on the selling floor, elevate client experiences across omni-channel and virtual channels, and foster an inclusive environment where associates can thrive.

This role emphasizes coaching, scheduling, KPI tracking, brand standards, and close collaboration

Qualifications

• 2+ years of retail management experience (fashion/lifestyle or comparable environment).
• Strong leadership, communication, and organizational skills.
• Proficient with Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
• Ability to analyze selling reports, identify trends, and react quickly.
• Strong English language proficiency.

Responsibilities

• Model service behaviors and leadership; lead a high-energy, client-focused environment.
• Drive omni-channel and virtual selling; ensure clienteling through client books and loyalty programs.
• Recruit, onboard, and develop diverse talent; coach and manage underperformance.
• Set clear goals, review KPIs, and coach to results.
• Own store sales plans and forecasts; create action plans to address opportunities.
• Champion brand aesthetics and maintain visual standards; communicate trends and feedback.
• Oversee opening/closing procedures, cash handling, and inventory accuracy.
• Manage live stream shopping sessions and leverage social media trends to drive engagement.

Skills

Leadership

Communication

Analytical skills

Microsoft Office

Retail systems

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Retail systems

Job description

Kate Spade New York in California is seeking an Assistant Store Leader who partners with the Store Leader to drive productivity and profitability through people leadership, exceptional service, and operational excellence. You will set the tone on the selling floor, elevate client experiences across omni-channel and virtual channels, and foster an inclusive environment where associates can thrive.

This role emphasizes coaching, scheduling, KPI tracking, brand standards, and close collaboration