Store Leader: Elevate Service, Sales & Brand Experience

Tapestry, Inc.; Glendale (AZ); On-site; USD 25,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York is seeking an Assistant Store Leader to partner with the Store Leader and maximize store productivity through leadership, coaching, and operational excellence. You set the tone on the sales floor and elevate service across omni-channel and virtual selling.

You will lead clienteling, coach a diverse team, manage schedules and payroll, and ensure brand standards while driving sales growth in a fast-paced fashion environment.

Qualifications

• 2+ years of retail management experience (fashion/lifestyle or comparable).
• Strong leadership, communication, and organizational skills.
• Proficient in Word, Excel, PowerPoint, and Outlook; experience with retail systems.
• Ability to analyze selling reports and identify trends.
• Strong English language proficiency.

Responsibilities

• Model service behaviors and lead a client-focused environment.
• Drive omni-channel and virtual selling; manage client books and loyalty.
• Coach the team and manage performance; recruit and onboard.
• Own store sales plans and forecasts; partner with corporate on strategies.
• Oversee opening/closing, cash handling, and payroll budgets.
• Ensure compliance and inventory management.
• Manage live stream shopping sessions and leverage social media trends.

Skills

Retail management

Leadership communication

MS Office

Retail analytics

English proficiency

Tools

Retail systems

Job description

Kate Spade New York is seeking an Assistant Store Leader to partner with the Store Leader and maximize store productivity through leadership, coaching, and operational excellence. You set the tone on the sales floor and elevate service across omni-channel and virtual selling.

You will lead clienteling, coach a diverse team, manage schedules and payroll, and ensure brand standards while driving sales growth in a fast-paced fashion environment.