Assistant Store Coach — Lead & Elevate Your Team

Rally House; Florida; On-site; USD 25,000 - 34,000; Full time

Job summary

Rally House, in Florida, seeks an Assistant Coach to support the Head Coach as Assistant Store Manager. The role focuses on maintaining standards, coaching the team, and driving store results in a fast-paced sports retail environment.

Responsibilities include talent onboarding, training, performance coaching, and merchandising leadership. The successful candidate will ensure safety, payroll alignment, and exceptional customer experiences across shifts.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Availability to work 40 hours per week with daytime, nights, weekends, and holidays.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Partner with Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure compliance with safety, cash handling, and policy standards.
• Act as operational leader-on-duty in the Head Coach’s absence.
• Merchandising Lead execution of visual directives and seasonal transitions.
• Ensure fixture flow and product placement drive sales and ease of shopping.
• Maintain store organization and back-of-house standards.
• Coach Team Captains and Teammates on visual expectations.
• Service Own service execution and customer experience standards.
• Observe the store through the customer lens and adjust in real time.
• Resolve complex customer concerns and ensure follow-up.
• Reinforce consistency of service behaviors across all shifts.
• Support payroll planning and labor optimization.
• Analyze store performance and take action to improve results.
• Lead execution of special events and hot markets.
• Drive daily, weekly, and monthly performance goals.

Skills

People leadership

Coaching

Communication

Problem solving

Resilience

Education

Associates or Bachelor's degree preferred

Job description

Rally House, in Florida, seeks an Assistant Coach to support the Head Coach as Assistant Store Manager. The role focuses on maintaining standards, coaching the team, and driving store results in a fast-paced sports retail environment.

Responsibilities include talent onboarding, training, performance coaching, and merchandising leadership. The successful candidate will ensure safety, payroll alignment, and exceptional customer experiences across shifts.