Assistant Store Coach: Lead, Develop, and Drive Results

Rally House; Cedar Hill (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Rally House is seeking an Assistant Coach who acts as the Assistant Store Manager, supporting store performance and developing the team. This role manages day-to-day operations, training, coaching, and guest-focused service while adapting quickly to changing priorities under the Head Coach.

Responsibilities include leading talent onboarding, driving standards in operations and merchandising, and ensuring safety and policy compliance.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure compliance with safety, cash handling, and policy standards.
• Act as operational leader-on-duty in the Head Coach’s absence.
• Lead execution of special events and hot markets.
• Drive daily, weekly, and monthly performance goals.

Skills

Retail leadership

Coaching

Customer service

Communication

Problem solving

Education

Associates or Bachelor's degree

Job description

Rally House is seeking an Assistant Coach who acts as the Assistant Store Manager, supporting store performance and developing the team. This role manages day-to-day operations, training, coaching, and guest-focused service while adapting quickly to changing priorities under the Head Coach.

Responsibilities include leading talent onboarding, driving standards in operations and merchandising, and ensuring safety and policy compliance.