Assistant Spa Manager - Sales

Hand & Stone Franchise Corp; New City (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Hand & Stone Franchise Corp is hiring an Assistant Sales Manager to direct the spa sales department and deliver an outstanding customer experience. You’ll lead a team, drive membership growth, and ensure service quality from check-in to check-out.

The role requires 2–3 years in service sales and 2+ years in leadership, with a flexible schedule and a dynamic, hands-on management style. Strong communication and results focus are essential for success.

Qualifications

• 2–3 years service sales experience of memberships, subscriptions, or similar services.
• 2+ years of leadership experience in spa, retail, hospitality, or sales.
• Flexible schedule with varied hours including nights/weekends.
• High emotional IQ and ability to coach and develop a team.
• Goal-oriented with a proven track record of results.
• Excellent communicator who inspires positivity and accountability.

Responsibilities

• Lead daily huddles to energize and align the team.
• Build, coach, and motivate a team to crush sales and membership goals.
• Maintain exceptional customer experience from check-in to check-out.
• Celebrate wins, recognize talent, and grow skills.
• Roll out promotions, contests, and community events.
• Own and manage membership experience and retention.
• Own the numbers and translate insights into action plans.

Skills

Service sales

Leadership

Flexibility

Emotional IQ

Communication

Lead by example

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Job Description

Now Hiring: Assistant Sales Manager

Discover Exceptional Opportunities at Hand and Stone | Over 600 Locations Nationwide

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?

As the Assistant Sales Manager, you willdirect and organize the overall operation of the spa sales department to deliver an outstanding customer experience, meet and exceeding sales and membership goals through exemplary customer experience and customer satisfaction.

What you need to succeed in this role

• 2 to 3 years service sales experience of memberships, subscriptions, or similar type services.
• 2+ years of leadership experience (spa, retail, hospitality, fitness, or sales industries preferred).
• Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
• A high emotional IQ motivator who thrives on coaching and team development.
• Goal-oriented with a proven track record of driving results.
• An excellent communicator who inspires positivity and accountability.
• Someone who leads from the front desk and breakroom — not from the office.

What You’ll Do

• Lead daily huddles that energize and align the team. Lead by example, walk the talk.
• Build, coach, and motivate a team to crush sales and membership goals.
• Keep the customer experience at the heart of everything — from check-in to check-out.
• Celebrate wins, recognize talent, and grow your team’s confidence and skills.
• Roll out promotions, contests, and community events that bring the spa to life.
• Own and manager membership experience and retention.
• Own the numbers — track results and turn insights into action plans that win.

Why You’ll Love It Here

• Competitive base pay + monthly and quarterly performance bonuses.
• Benefits and employee perks.
• Ongoing leadership development and training — shaped with your input.
• A supportive, high-energy culture where wins are celebrated and your leadership makes an impact every single day. Team outings. Even a company cruise.
• Room to grow — this role is a launchpad for ambitious leaders ready to step into broader multi-unit or regional leadership in the future as we have additional spas in our development plan.

Unlimited Earning Potential

Compensation: $20/hour + commission and bonuses

Our top-performing team members regularly earn more than $500 each month on top of our base pay through our generous bonus and commission program.

Important Note

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.