Assistant Manager

Hand & Stone Massage and Facial Spa; Brandon (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa is seeking a Sales-focused Assistant Spa Manager to drive spa operations and lead the front desk. You will train sales associates and collaborate with spa managers to foster a client- and team-centered culture.

Ideal candidates will coach a sales team, educate members on services, upgrades, products, and memberships, and manage administrative tasks with a positive attitude. Flexible hours and a dynamic wellness environment are offered.

Qualifications

• Have a high school diploma or equivalent.
• Be 18 years old or older.
• Be exceptionally organized and have great attention to detail.
• Be a strong team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Sell Gift Cards and Spa Services!
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Leadership

Sales

Customer Service

Wellness Knowledge

Multi-tasking

Education

High School Diploma or equivalent

Job description

Benefits

• Health insurance
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service- As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise - Have experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.

Responsibilities

• Meet membership sales goals
• Sell Gift Cards and Spa Services!
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?
• Medical, Dental, Vision, 401K, Paid Vacations - depending on full or part time status and/or length of employment.

Qualifications

• Have a high school diploma or equivalent
• Be 18 years old or older
• Be exceptionally organized and have great attention to detail
• Be a strong team player with the ability to work independently with minimal supervision

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.