Assistant Spa Manager

VIO, Inc.; Rochester Hills (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonus Structure

Job summary

V/O Med Spa Rochester is seeking an Assistant Spa Manager to join our team in Rochester Hills. The role works with the Spa Manager to lead daily operations, ensure exceptional guest experiences, and drive revenue across retail, services, and treatments.

You will coach staff, manage payroll and inventory, assist with budgeting, and help plan events and marketing initiatives to grow business and maintain financial targets.

Qualifications

• Role requires practical spa management skills and customer-handling experience.
• Ability to train and coach staff while maintaining service standards.
• Strong communication, organization and time-management abilities.

Responsibilities

• Provide outstanding guest service and satisfaction.
• Revenue generation through retail and service sales.
• Staff management, training and coaching.
• Payroll and inventory management with budgeting oversight.
• Plan special events and contribute to marketing efforts.

Skills

Guest service

Staff management

Sales & marketing

Payroll management

Budgeting

Communication

Tools

POS systems

Payroll software

Inventory management

Job description

Look Great and Feel AMAZING!!

V/O Med Spa Rochester is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being an Assistant Spa Manager at V/O is the place you want to be!

Position Summary (Purpose): The Assistant Spa Manager is responsible for working directly with the Spa Manager and staff in assisting and leading the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Assistant Spa Manager is responsible for assisting and leading in developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.

Primary functions include, but are not limited to:

• providing outstanding Guest service and satisfaction
• revenue generation and enhancement
• staff management and training
• payroll and inventory management
• financial management
• special events programming and marketing

Essential Behavioral Characteristics:

• Ethical Positive attitude Enthusiastic Team orientation Self-motivated Self-directed Empathetic Creative
• Tenacious Integrity Honesty Trustworthy Outgoing Detail Oriented

Essential Skills:

• Organized Responsive Adaptive and flexible

Qualifications:

• Responsible, options, techniques and treatment plans
• Problem Solver Relationship oriented Continuous improvement mentality Effective communication Time management/self management Possess a thorough knowledge of spa services Possess excellent interpersonal skills Customer service orientation Possess excellent conflict management skills Possess excellent problem-solving skills Possess a thorough knowledge of spa services Possess excellent interpersonal skills Comfortable consulting patients regarding cosmetic and non cosmetic treatment
• Sales-oriented

Physical/Mental Requirements:

• Standing for extended periods of time Ability to lift at least 30lbs

Hourly:

$20-$25/hr + Bonus Structure (based on experience)

Work Environment:

Spa environment