Assistant Spa Manager

VO Spa Two LLC; Rochester Hills (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonus Structure

Spa environment

Job summary

V/O Med Spa Rochester is seeking an Assistant Spa Manager to support the Spa Manager in leading daily operations, guest services, and staff performance. The role focuses on delivering exceptional guest experiences and achieving service targets.

You will drive revenue through service and retail sales, develop an inspiring team, manage payroll and inventory, coordinate events, lead staff meetings, and monitor expenses to stay within budget while maintaining high quality standards.

Qualifications

• Experience managing spa staff and operations.
• Sales-focused with ability to meet revenue targets.
• Ability to consult patients regarding cosmetic treatments.
• Strong communication and interpersonal skills.
• Physical ability to stand and lift up to 30 lbs.

Responsibilities

• Provide outstanding guest service and satisfaction.
• Drive revenue through service, treatment, and retail sales.
• Manage staff training and scheduling.
• Oversee payroll, inventory, and financial activities.
• Coordinate special events and marketing programs.

Skills

Organized

Responsive

Adaptive and flexible

Job description

Look Great and Feel AMAZING!!

V/O Med Spa Rochester is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being an Assistant Spa Manager at V/O is the place you want to be!

Position Summary (Purpose): The Assistant Spa Manager is responsible for working directly with the Spa Manager and staff in assisting and leading the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Assistant Spa Manager is responsible for assisting and leading in developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.

Primary functions include, but are not limited to:

• providing outstanding Guest service and satisfaction
• revenue generation and enhancement
• staff management and training
• payroll and inventory management
• financial management
• special events programming and marketing

Essential Behavioral Characteristics:

• Ethical Positive attitude Enthusiastic Team orientation Self-motivated Self-directed Empathetic Creative
• Tenacious Integrity Honesty Trustworthy Outgoing Detail Oriented

Essential Skills:

• Organized Responsive Adaptive and flexible

Qualifications:

• Responsible, options, techniques and treatment plans
• Problem Solver Relationship oriented Continuous improvement mentality Effective communication Time management/self management Possess a thorough knowledge of spa services Possess excellent interpersonal skills Customer service orientation Possess excellent conflict management skills Possess excellent problem-solving skills Possess a thorough knowledge of spa services Possess excellent interpersonal skills Comfortable consulting patients regarding cosmetic and non cosmetic treatment
• Sales-oriented

Physical/Mental Requirements:

• Standing for extended periods of time Ability to lift at least 30lbs

Hourly:

$20-$25/hr + Bonus Structure (based on experience)

Work Environment:

Spa environment