Spa Manager

VO Spa One LLC; West Bloomfield Charter Township (MI); On-site; USD 45,000 - 55,000; Full time

Job summary

V/O Med Spa West Bloomfield is seeking a Spa Manager to oversee daily operations, meet revenue targets, and create an inspiring team environment. You will coach staff, manage payroll and inventory, and lead events and marketing efforts to grow the spa’s services and retail sales.

The ideal candidate has management experience, a passion for beauty, and a charismatic, growth-driven approach. This full-time position offers a dynamic spa environment in West Bloomfield, MI.

Qualifications

• Responsible for developing treatment plans and patient options.
• Strong communication and time management skills.
• Sales-oriented with focus on guest experience and service quality.
• Ability to lead, train and coach spa staff.

Responsibilities

• Provide outstanding guest service and satisfaction.
• Drive revenue through retail, services and treatments.
• Manage staff, payroll, inventory and scheduling.
• Lead marketing events and promotions.
• Ensure expenses stay within budget.

Skills

Organized

Responsive

Adaptable

Team orientation

Job description

Look Great and Feel AMAZING!!

V/O Med Spa West Bloomfield is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being a Spa Manager at V/O is the place you want to be!

Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.

Primary functions include, but are not limited to:

• providing outstanding Guest service and satisfaction
• revenue generation and enhancement
• staff management and training
• payroll and inventory management
• financial management
• special events programming and marketing

Essential Behavioral Characteristics:

• Ethical Positive attitude Enthusiastic Team orientation Self-motivated Self-directed Empathetic Creative
• Tenacious Integrity Honesty Trustworthy Outgoing Detail Oriented

Essential Skills:

• Organized Responsive Adaptive and flexible

Qualifications:

• Responsible, options, techniques and treatment plans
• Problem Solver Relationship oriented Continuous improvement mentality Effective communication Time management/self management Possess a thorough knowledge of spa services Possess excellent interpersonal skills Customer service orientation Possess excellent conflict management skills Possess excellent problem-solving skills Possess a thorough knowledge of spa services Possess excellent interpersonal skills Comfortable consulting patients regarding cosmetic and non cosmetic treatment
• Sales-oriented

Physical/Mental Requirements:

• Standing for extended periods of time Ability to lift at least 30lbs

Salary:

$50,000/Yr + Bonus Structure (based on experience)

Work Environment:

Spa environment