Assistant Spa Manager

Hand & Stone - 4301 W William Cannon - Austin, TX; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k

Supplemental Insurance

Paid vacation

Flexible schedules

Employee discounts on products and spa

Employee rewards program/employeerefrr

Job summary

Hand & Stone Massage and Facial Spa in South Austinn is hiring an Assistant Spa Manager to work with Spa Associates at the front desk, answer phones, schedule appointments, greet customers and promote memberships and spa packages. You will help ensure smooth spa operations by managing schedules, maintaining supplies, and addressing guest or therapist questions.

You will help ensure smooth spa operations by managing schedules, maintaining supplies, and addressing guest or therapist questions

Qualifications

• Oversee daily spa operations and team leadership.
• Experience in selling memberships and spa services.
• Strong organizational and computer skills; payroll and inventory experience a plus.

Responsibilities

• Oversee and manage the daily operations of a busy spa.
• Handle administrative tasks including payroll, scheduling, inventory, and reporting.
• Coach staff while taking direction from Spa Manager.

Skills

Retail management

Sales experience

Coaching

Scheduling

Tools

Booking system

Job description

Hand & Stone Massage and Facial Spa in South Austinn is hiring for an Assistant Spa Manager

The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations managing schedules, maintaining spa supplies and handling any customer or therapist questions.

Qualifications and Requirements:

• Oversee and manage the daily operations of a busy spa
• Retail management/sales experience
• Experience in selling memberships is a plus
• A passion for people and sales
• High level of enthusiasm
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
• Demonstrated ability to coach while also taking directive from Spa Manager
• Strong organizational/planning and computer skills
• Experience with a booking system is a plus
• Ability to promote the health and wellness benefits of both massage therapy and facials
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Knowledge and understanding of all spa services and product line
• Demonstrated ability to balance coaching/mentoring with disciplining

Benefits We Offer:

• Medical/Dental/Vision
• 401k
• Supplemental Insurance
• Paid vacation
• Flexible schedules
• Employee discounts on products and services
• Employee rewards program/employee referral bonus