Assistant Manager

Hand & Stone Franchise Corp; Novi (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Hand & Stone Franchise Corp in Novi, Michigan is seeking a passionate Assistant Spa Manager to enhance our spa operations. The ideal candidate will be client-focused, with the ability to lead, educate members, and connect effectively.

This role requires strong leadership skills, experience in sales, and a passion for wellness. Responsibilities include running the front desk, training associates, and promoting spa services. Join us for a rewarding career with growth opportunities.

Qualifications

• Experience in sales or customer service roles preferred.
• Strong leadership and coaching skills.
• Ability to multi-task and handle administrative tasks.

Responsibilities

• Run the front desk and train sales associates.
• Connect with clients to provide individualized sales solutions.
• Educate clients about services, upgrades, and memberships.

Skills

Growth Focused Leadership

Member Conversion

Customer Service

Multi-Tasking Expertise

Passion to Drive Results

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture.
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise. Have experience handling or assisting with administrative tasks- including (but not limited to) scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.