Assistant Manager

Hand & Stone Franchise Corp; Philadelphia (Philadelphia County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive our spa operations. The role is designed for individuals passionate about client interactions, eager to learn about wellness, and ready to expand their sales experience.

Ideal candidates will lead the front desk, train sales associates, collaborate with spa managers to foster a client- and team-centered culture, educate members on services and memberships, and manage tasks like scheduling and payroll

Qualifications

• Demonstrates growth-focused leadership in spa settings.
• Excels in connecting with clients and coaching sales teams.
• Educates members on services, upgrades, and memberships.
• Experience with payroll, scheduling, inventory, and sales reporting is a plus.

Responsibilities

• Lead front desk operations and supervise sales associates.
• Coach and motivate a sales team to achieve targets.
• Collaborate with spa managers to build a client- and team-focused culture.
• Educate clients on services, memberships, and product upsells.
• Assist with administrative tasks such as scheduling and payroll when needed.

Skills

Sales leadership

Customer service

Team coaching

Front desk operations

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.