Assistant Manager

Hand & Stone - Flemington; Flemington (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Wellness resources

Job summary

Hand & Stone - Flemington is looking for a passionate Assistant Spa Manager to drive spa operations. This role involves managing the front desk, training sales associates, and fostering a client-centric culture.

The ideal candidate enjoys client interactions, has a keen interest in the wellness industry, and seeks to grow their sales experience. You will lead by example and educate clients on wellness benefits, while multitasking in various administrative tasks.

The position requires flexibility for evening and weekend availability, along with a passion to achieve results.

Qualifications

• Ability to manage the front desk and train sales associates.
• Experience in customer service and sales conversions.
• Knowledge of wellness industry and spa services.

Responsibilities

• Drive spa operations and manage daily activities.
• Connect with clients and offer tailored sales solutions.
• Educate guests on services, products, and memberships.

Skills

Growth Focused Leadership

Member Conversion and Customer Service

Promote Health and Wellness

Multi-Tasking Expertise

Passion to Drive Results

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Wellness resources

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service - As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness – You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise - Have experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.