Assistant Site Manager: Lead Frontline Ops & Service

Spotless Brands LLC; Owings Mills (MD); Híbrido; USD 42.000 - 62.000; A tiempo parcial

Descripción de la vacante

Spotless Brands LLC is seeking an Assistant Site Manager to support daily operations, supervise frontline staff, and ensure exceptional customer service at the Owings Mills location. The role bridges management responsibilities with hands-on team leadership.

The position offers exposure to site-operations across express/full-service and flex formats, with potential classification as exempt or non-exempt depending on responsibilities. Strong leadership and service focus are essential.

Formación

• High School Diploma or equivalent required.
• Minimum 1 year supervisory experience in car wash or similar customer-facing retail environment.
• Must be 18+ years old due to safety requirements.
• Valid driver’s license preferred (location-dependent).
• Must meet background check requirements.
• Must comply with all regulatory standards applicable to role.

Responsabilidades

• Supervise frontline team during shifts to ensure smooth operations.
• Model and reinforce brand service standards and communication.
• Provide coaching and real-time feedback to staff.
• Assist Site Manager with onboarding and training new team members.
• Support One Team culture and adapt to operational changes.

Conocimientos

Leadership

Team motivation

Communication

Time management

Conflict resolution

Attention to detail

MS Excel

POS systems

Educación

High School Diploma or equivalent

Herramientas

MS Excel

POS systems

Email/CRM

Descripción del empleo

Spotless Brands LLC is seeking an Assistant Site Manager to support daily operations, supervise frontline staff, and ensure exceptional customer service at the Owings Mills location. The role bridges management responsibilities with hands-on team leadership.

The position offers exposure to site-operations across express/full-service and flex formats, with potential classification as exempt or non-exempt depending on responsibilities. Strong leadership and service focus are essential.