Assistant Site Manager - Lead Frontline Operations

Spotless Brands LLC; Ashburn (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Spotless Brands LLC is seeking an Assistant Site Manager (ASM) to support the Site Manager in daily operations, lead the frontline team, and deliver outstanding customer experiences at flex locations. This role bridges management responsibilities with frontline support and training, enabling leadership readiness and site performance across car wash or lube service areas.

Exempt or hourly classifications may apply based on site needs.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one (1) year experience in a supervisory role within a car wash or other customer-focused retail environment.
• Minimum of 18 years of age required.
• Valid driver’s license preferred (may be required depending on location and responsibilities).
• Must meet all required certification and regulatory compliance standards applicable to the role, as defined by federal, state, and local laws (e.g., fuel handling, etc.), where applicable.
• Must be able to successfully pass a background check in accordance with company policies and applicable laws.

Responsibilities

• Supervise and coordinate frontline team members during assigned shifts to ensure smooth operations.
• Model and reinforce expected service behaviors, team communication, and adherence to brand standards.
• Provide coaching, real-time feedback, and recognition to team members to support performance.
• Assist Site Manager in onboarding and training new team members.
• Support a “One Team” Spotless Brand culture by modeling teamwork and alignment with standards.
• Perform opening/closing duties, daily logs, shift checklists, and other operational tasks.
• Monitor operations and ensure safety, cleanliness, and customer experience.

Skills

Leadership

Team supervision

Coaching

Customer service

Operations execution

Communication

Training

Education

High School Diploma or equivalent

1 year supervisory experience

18+ years old

Tools

MS Excel

POS systems

Inventory management

Job description

Spotless Brands LLC is seeking an Assistant Site Manager (ASM) to support the Site Manager in daily operations, lead the frontline team, and deliver outstanding customer experiences at flex locations. This role bridges management responsibilities with frontline support and training, enabling leadership readiness and site performance across car wash or lube service areas.

Exempt or hourly classifications may apply based on site needs.