Assistant Site Manager — Car Wash Operations Lead

Spotless Brands LLC; Bay Shore (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

Spotless Brands LLC seeks an Assistant Site Manager to support the Site Manager in daily operations, supervise frontline staff, and ensure a welcoming, safe customer experience at our Bay Shore sites.

You will help maintain service quality across car wash and related services, coach team members, and assist with onboarding, scheduling, and daily performance tracking as part of a clear path to Site Manager.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year experience in a supervisory role within a car wash or other customer-focused retail environment.
• Minimum of 18 years of age.
• Valid driver’s license preferred (may be required depending on location).
• Must meet all required certification and regulatory compliance standards applicable to the role (e.g., fuel handling, OSHA).

Responsibilities

• Supervise and coordinate frontline team during assigned shifts to ensure smooth operations.
• Model and reinforce expected service behaviors, team communication, and adherence to brand standards.
• Provide coaching, real-time feedback, and recognition to team members to support performance.
• Assist Site Manager in onboarding and training new team members.
• Support a “One Team” Spotless Brand culture by modeling teamwork and alignment with standards.
• Serve as acting manager when designated by the Site Manager or District Manager.
• Participate in leadership development and training programs to prepare for future advancement.
• Supports the damage claims process by collecting customer information, taking photos, and submitting documentation.

Skills

Leadership

Conflict resolution

Time management

Communication

Attention to detail

Data entry

Education

High School Diploma or equivalent

Tools

MS Excel

Job description

Spotless Brands LLC seeks an Assistant Site Manager to support the Site Manager in daily operations, supervise frontline staff, and ensure a welcoming, safe customer experience at our Bay Shore sites.

You will help maintain service quality across car wash and related services, coach team members, and assist with onboarding, scheduling, and daily performance tracking as part of a clear path to Site Manager.