Site Operations Lead – Car Wash

Spotless Brands LLC; Timonium (MD); On-site; USD 45,000 - 50,000; Full time

Job summary

Spotless Brands LLC is seeking an Assistant Site Manager to support daily operations, supervise frontline teams, and uphold exceptional customer experience at Spotless Brands locations. The role bridges management responsibilities with hands-on leadership, potentially focusing on car wash or lube services depending on site needs.

Ideal candidates have at least 1 year in a supervisory role in a retail or car wash environment, are 18+, and can meet safety and regulatory requirements.

Qualifications

• Minimum of 1 year experience in a supervisory role within a car wash or other customer-focused retail environment
• Must be at least 18 years old due to equipment and/or fuel handling responsibilities where applicable
• Must meet all required certification and regulatory compliance standards applicable to the role

Responsibilities

• Supervise and coordinate frontline team members during assigned shifts to ensure smooth operations
• Model and reinforce expected service behaviors, team communication, and adherence to brand standards
• Provide coaching, real-time feedback, and recognition to team members to support performance
• Assist Site Manager in onboarding and training new team members
• Support a “One Team” Spotless Brand culture by modeling teamwork and alignment with standards

Skills

Leadership

Team supervision

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Spotless Brands LLC is seeking an Assistant Site Manager to support daily operations, supervise frontline teams, and uphold exceptional customer experience at Spotless Brands locations. The role bridges management responsibilities with hands-on leadership, potentially focusing on car wash or lube services depending on site needs.

Ideal candidates have at least 1 year in a supervisory role in a retail or car wash environment, are 18+, and can meet safety and regulatory requirements.