Assistant Shop Manager - Fast-Paced Auto Service Leader

Driven Brands Inc.; Town of Hartford (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Weekly bonus opportunities

Medical, vision, dental

401(k) with company match

Paid time off (PTO)

Paid training

Career growth paths

Job summary

Take 5 Oil Change is seeking an Assistant Shop Manager to help lead a fast-paced automotive service team on the shop floor. You will support the Shop Manager with daily operations, team development, and delivering a fast, friendly customer experience.

We provide paid, hands-on training to teach the technical skills and service standards needed to succeed the Take 5 way. Automotive experience is valued, but not required!

Qualifications

• Minimum 6 months’ customer service experience in a fast-paced service environment delivering consistent and exceptional customer service experience for every customer.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Leadership

Communication

Organization

Problem solving

Reliability

Job description

Take 5 Oil Change is seeking an Assistant Shop Manager to help lead a fast-paced automotive service team on the shop floor. You will support the Shop Manager with daily operations, team development, and delivering a fast, friendly customer experience.

We provide paid, hands-on training to teach the technical skills and service standards needed to succeed the Take 5 way. Automotive experience is valued, but not required!