Assistant Shop Manager: Fast-Paced Auto Service Leader

Driven Brands, Inc.; Tallahassee, Northern (FL, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Bonus opportunities

Full benefits

Paid time off

Paid training

Career growth

Job summary

Take 5 Oil Change is seeking an Assistant Shop Manager to lead daily shop operations, develop the team, and ensure a fast, friendly customer experience. You’ll step in as Manager on Duty, drive safety, and support efficient service delivery.

We provide paid hands-on training to learn technical skills and service standards. Automotive experience is valued, but not required, with clear career growth paths available across our nationwide network.

Qualifications

• Minimum 6 months’ customer service experience in a fast-paced service environment delivering consistent and exceptional customer service experience for every customer.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• Commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Leadership

Communication

Safety policies

Problem solving

Job description

Take 5 Oil Change is seeking an Assistant Shop Manager to lead daily shop operations, develop the team, and ensure a fast, friendly customer experience. You’ll step in as Manager on Duty, drive safety, and support efficient service delivery.

We provide paid hands-on training to learn technical skills and service standards. Automotive experience is valued, but not required, with clear career growth paths available across our nationwide network.