Assistant Shop Manager - Fast-Paced Auto Service Leader

Driven Brands Inc.; Oklahoma City (OK); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly pay

Weekly bonus opportunities

Medical, vision, dental

401(k) with company match

Paid time off

Job summary

Take 5 Oil Change is looking for an Assistant Shop Manager who is career-minded, enjoys working with people, takes pride in doing things the right way, and is ready to help lead a fast-paced team. In this role, you'll support the Shop Manager with daily operations, team development, and fast, friendly customer experience.

You'll step in as Manager on Duty when needed, helping the team stay focused while keeping the shop safe, efficient, and running smoothly.

Qualifications

• 6 months customer service experience in a fast-paced service environment.
• 6 months' experience leading, coaching, or mentoring others.
• Commitment to following facility and safety policies.
• Strong communication skills and ability to coach and give feedback.
• Initiative, accountability, and follow-through.
• Ability to stay calm and organized during busy periods.
• Age and certification requirements including Inspector Certification when required.
• Reliable transportation to and from work location.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service and resolve customer concerns.
• Ensure services are completed accurately and reinforced company procedures and safety standards.
• Support shop performance by identifying opportunities for improvement and taking on leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and follow-up.

Skills

Customer service

Leadership

Communication

Initiative

Calm under pressure

Job description

Take 5 Oil Change is looking for an Assistant Shop Manager who is career-minded, enjoys working with people, takes pride in doing things the right way, and is ready to help lead a fast-paced team. In this role, you'll support the Shop Manager with daily operations, team development, and fast, friendly customer experience.

You'll step in as Manager on Duty when needed, helping the team stay focused while keeping the shop safe, efficient, and running smoothly.