Assistant Shop Manager — Fast-Paced Auto Service Leader

Driven Brands Inc.; Dallas (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly pay

Weekly bonus opportunities

Medical insurance

Vision insurance

Dental insurance

401(k) with company match

Paid time off

Paid training

Career growth opportunities

Job summary

Take 5 Oil Change is seeking an Assistant Shop Manager to lead a fast-paced service team in Dallas. You will support the Shop Manager with daily operations, drive guest satisfaction, and help maintain safety and quality in a busy automotive service environment.

You'll coordinate workflow, coach team members, open and close the shop, and participate in inventory and reporting. Automotive experience is valued but not required; paid training is provided to develop the Take 5 way.

Qualifications

• Minimum 6 months’ customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• A commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• The ability to remain calm, organized, and solutions-focused during busy periods.
• The ability to meet applicable age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from your work location.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Leadership

Communication

Problem solving

Safety compliance

Job description

Take 5 Oil Change is seeking an Assistant Shop Manager to lead a fast-paced service team in Dallas. You will support the Shop Manager with daily operations, drive guest satisfaction, and help maintain safety and quality in a busy automotive service environment.

You'll coordinate workflow, coach team members, open and close the shop, and participate in inventory and reporting. Automotive experience is valued but not required; paid training is provided to develop the Take 5 way.