Assistant Shop Manager — Fast-Paced Auto Service Leader

Driven Brands Inc.; Dallas (TX); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive hourly pay

Weekly bonus opportunities

Medical insurance

Vision insurance

Dental insurance

401(k) with company match

Paid time off

Paid training

Career growth opportunities

Zusammenfassung

Take 5 Oil Change is seeking an Assistant Shop Manager to lead a fast-paced service team in Dallas. You will support the Shop Manager with daily operations, drive guest satisfaction, and help maintain safety and quality in a busy automotive service environment.

You'll coordinate workflow, coach team members, open and close the shop, and participate in inventory and reporting. Automotive experience is valued but not required; paid training is provided to develop the Take 5 way.

Qualifikationen

• Minimum 6 months’ customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• A commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• The ability to remain calm, organized, and solutions-focused during busy periods.
• The ability to meet applicable age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from your work location.

Aufgaben

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Kenntnisse

Customer service

Leadership

Communication

Problem solving

Safety compliance

Jobbeschreibung

Take 5 Oil Change is seeking an Assistant Shop Manager to lead a fast-paced service team in Dallas. You will support the Shop Manager with daily operations, drive guest satisfaction, and help maintain safety and quality in a busy automotive service environment.

You'll coordinate workflow, coach team members, open and close the shop, and participate in inventory and reporting. Automotive experience is valued but not required; paid training is provided to develop the Take 5 way.