Assistant Shop Manager — Fast-Paced Auto Service

Driven Brands, Inc.; Chesapeake (VA); Hybrid; USD 21.000 - 29.000; Vollzeit

Benefits dieser Stelle

Competitive hourly pay

Paid training

Benefits: health, vision, dental, 401k

Zusammenfassung

Take 5 Oil Change in Virginia is hiring an Assistant Shop Manager to help lead a fast-paced team, support the Shop Manager, and deliver a friendly customer experience. Training is provided to teach the Take 5 standards.

Automotive experience is valuable but not required; the role offers pathways to leadership, a focus on safety, efficiency, and consistent service. This position offers paid training, competitive hourly pay, and benefits including health, vision, dental, and 401(k) with company

Qualifikationen

• Minimum 6 months’ customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• Commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills with ability to provide direction and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• Ability to stay calm, organized, and solutions-focused during busy periods.

Aufgaben

• Complete our Certified Technician training.
• Serve as Manager on Duty coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Kenntnisse

Customer service leadership

Team leadership

Communication skills

Accountability

Problem solving

Safety awareness

Jobbeschreibung

Take 5 Oil Change in Virginia is hiring an Assistant Shop Manager to help lead a fast-paced team, support the Shop Manager, and deliver a friendly customer experience. Training is provided to teach the Take 5 standards.

Automotive experience is valuable but not required; the role offers pathways to leadership, a focus on safety, efficiency, and consistent service. This position offers paid training, competitive hourly pay, and benefits including health, vision, dental, and 401(k) with company