Assistant Shop Manager - Fast, Friendly Auto Service Leader

Driven Brands, Inc.; Houston, Northern (TX, KY); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Weekly bonus opportunities

Medical, Vision, Dental, 401(k) with公司

Paid time off

Paid training and clear career growth

Job summary

Take 5 Oil Change is seeking an Assistant Shop Manager to lead daily shop operations, coach the team, and ensure a fast, friendly customer experience. You’ll step in as Manager on Duty, keep the shop safe and efficient, and support inventory, procedures, and performance improvements.

Automotive experience is valued but not required. We provide paid, hands-on training to teach the Take 5 way and support a clear career growth path from shop roles into leadership positions.

Qualifications

• Minimum 6 months’ customer service experience in a fast-paced service environment delivering consistent and exceptional customer service experience for every customer.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• A commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Leadership

Communication

Team mentoring

Safety compliance

Job description

Take 5 Oil Change is seeking an Assistant Shop Manager to lead daily shop operations, coach the team, and ensure a fast, friendly customer experience. You’ll step in as Manager on Duty, keep the shop safe and efficient, and support inventory, procedures, and performance improvements.

Automotive experience is valued but not required. We provide paid, hands-on training to teach the Take 5 way and support a clear career growth path from shop roles into leadership positions.