Assistant Service Manager, Multifamily Maintenance

billingsleycareers; Irving (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

Billingsley is seeking an Assistant Service Manager to join our Multifamily Maintenance team. This full-time, hourly position supports the Service Manager in day-to-day tasks and helps maintain efficiency and resident satisfaction across our multifamily properties.

You will oversee maintenance operations, lead a team, troubleshoot HVAC, plumbing, electrical issues, and ensure safety and compliance. Strong communication and on-call flexibility are required.

Qualifications

• Proven experience in property maintenance or a related field, preferably in multifamily housing.
• Strong technical skills in HVAC, plumbing, electrical, and mechanical systems.
• Excellent problem-solving abilities with an aptitude for troubleshooting and repairs.
• Leadership experience or the ability to support and collaborate with a team effectively.
• Customer-focused attitude with exceptional communication skills.
• Familiarity with maintenance tools, equipment, and management systems.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Flexibility to respond to on-call emergencies, as needed.
• Proficiency in English (written and verbal).

Responsibilities

• Assist the Service Manager in overseeing and coordinating maintenance operations for multifamily properties.
• Perform routine and emergency maintenance tasks to ensure resident satisfaction and safety standards.
• Lead and support maintenance team members by providing guidance and sharing expertise.
• Identify and troubleshoot mechanical, electrical, and plumbing issues, implementing prompt and effective solutions.
• Ensure all equipment, tools, and systems are functioning and properly maintained.
• Keep accurate records of maintenance activities and updates using management systems.
• Collaborate with other departments to address resident concerns quickly and professionally.
• Manage inventory of supplies and tools, placing orders when necessary to ensure workflow efficiency.
• Uphold company and safety regulations during all processes and activities.

Skills

Leadership

HVAC

Electrical

Plumbing

Customer service

Maintenance management

Tools

CMMS

Job description

Billingsley is seeking an Assistant Service Manager to join our Multifamily Maintenance team. This full-time, hourly position supports the Service Manager in day-to-day tasks and helps maintain efficiency and resident satisfaction across our multifamily properties.

You will oversee maintenance operations, lead a team, troubleshoot HVAC, plumbing, electrical issues, and ensure safety and compliance. Strong communication and on-call flexibility are required.