Automotive Service Manager — Growth, Training & Perks

Gettel-Automotive-Group-; Florida; Presencial; USD 52 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

Paid Vacation

Paid Training

Holiday Pay

Discounts on products & services

Employee vehicle purchase plans

Resumo da oferta

Gettel Automotive Group is seeking an Assistant Service Manager to deliver an outstanding customer experience with a high level of personal interaction. You will maintain professional appearance, communicate clearly with customers, and support technicians and advisors in daily operations.

The role emphasizes following reception and service delivery processes, updating customers on vehicle progress, and upholding best practices to ensure satisfaction. A strong service mindset is essential.

Qualificações

• Professional appearance required.
• Excellent communication skills for in-person and phone interactions.
• Organizational skills with attention to detail and paperwork accuracy.
• Ability to multitask in a fast-paced service environment.
• A true passion for serving guests and delivering exceptional customer experience.

Responsabilidades

• Provide outstanding customer experience in person and over the phone.
• Maintain professional appearance and demeanor at all times.
• Follow dealership reception and service delivery processes.
• Communicate clearly with customers about appointments and progress.
• Support the team in best practices to ensure customer satisfaction.

Conhecimentos

Professional appearance

Excellent communication

Organizational skills

multitask

Passion for serving guests

Descrição da oferta de emprego

Gettel Automotive Group is seeking an Assistant Service Manager to deliver an outstanding customer experience with a high level of personal interaction. You will maintain professional appearance, communicate clearly with customers, and support technicians and advisors in daily operations.

The role emphasizes following reception and service delivery processes, updating customers on vehicle progress, and upholding best practices to ensure satisfaction. A strong service mindset is essential.