Assistant Store Manager - Automotive Service Leader

M.C. Llc; Milford (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

M.C. LLC in Milford, MA is seeking an Assistant Store Manager to support daily store operations and lead a dedicated team in delivering exceptional customer service. You will ensure a clean, organized facility, manage inventory, handle cash processes, and maximize labor efficiency in line with company policies.

The role emphasizes training, safety compliance, and achievement of sales targets while coordinating with store leadership to drive performance and guest satisfaction.

Qualifications

• 0–2 years of experience managing employees.
• 1–2 years of automotive/quick lube experience required.
• Valid U.S. driver’s license.
• Excellent interpersonal and communication skills.
• Succeeds in a team environment and works well with others.

Responsibilities

• Train and supervise employees to ensure effective performance and development.
• Represent Jiffy Lube with a high level of professionalism and exceptional service.
• Consistently exceed customer service expectations through proactive engagement.
• Enforce company policies related to safety, attendance, personal behavior, and other guidelines.
• Ensure adherence to OSHA and environmental regulations.
• Stay informed about current sales performance and targets.
• Address and resolve customer complaints and warranty issues in line with company standards.
• Complete all required computer-based and on-the-job training as needed.
• Manage customer flow to enhance service efficiency and reduce wait times.
• Generate sales for the store and revenue for the company.
• Order, receive, and audit inventory to maintain optimal stock levels and control.
• Communicate effectively with employees, leadership, and the HR team to address issues promptly.
• Attend monthly manager meetings and lead monthly store safety meetings to update staff on important topics.
• Perform additional duties as assigned to support overall store operations.

Skills

Managing employees

Interpersonal skills

Communication skills

Team player

Automotive experience

Job description

M.C. LLC in Milford, MA is seeking an Assistant Store Manager to support daily store operations and lead a dedicated team in delivering exceptional customer service. You will ensure a clean, organized facility, manage inventory, handle cash processes, and maximize labor efficiency in line with company policies.

The role emphasizes training, safety compliance, and achievement of sales targets while coordinating with store leadership to drive performance and guest satisfaction.