Assistant Service Manager

Morgan Properties; North Olmsted (OH); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Base Pay: $24.00-$26.00/Hr.

Up to 50% Rent Discount

Medical, Dental, Vision Benefits

401(k) with Company Match

Paid Time Off and 10 holidays

Job summary

Morgan Properties is hiring an Assistant Service Manager to lead the maintenance team across a 216-unit community. This full-time role focuses on ensuring safety, quality repairs, and rapid response to on-call emergencies, with a strong emphasis on coordinating schedules and preventive maintenance.

You will oversee HVAC, electrical, plumbing, and other trades, while maintaining inventory, safety standards, and adherence to company policies. A valid driver's license is required.

Qualifications

• Active and valid driver's license and access to a personal vehicle.
• HVAC/EPA/CFC certification is preferred.
• One-year certificate, 2-4 years of related experience, or equivalent education and experience.

Responsibilities

• Manage, develop, and mentor the maintenance team in diagnosing problems and repairs.
• Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structure, and appliance repair.
• Establish and maintain a 24-hour on-call schedule for the team and be available for emergencies.
• Manage and organize inventory of maintenance materials.
• Establish on-call, preventive maintenance, make-ready, and work order schedules for the team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Skills

HVAC knowledge

Electrical troubleshooting

Plumbing knowledge

Pool maintenance

Carpentry

Drywalling

Exterior structure inspection

Appliance repair

On-call scheduling

Education

One-year certificate

2-4 years related experience or equivalent education

Tools

EPA/CFC Certification

Job description

Advance your maintenance career with Morgan Properties Where Growth and Opportunity Await!

Now hiring an Assistant Service Manager!

We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 216unit communitymeet both company standards and applicable laws.

Why Join Morgan Properties?

At Morgan Properties, you're not just building a career, you're helping create communities people are proud to call home. We offer competitive benefits, career growth opportunities, professional development, and the stability of one of the nation's largest multifamily owners and managers. Join a team that values integrity, teamwork, and your success, while providing the support and opportunities to help you grow.

As the Assistant Service Manager, you will help to:

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.
• Manage and organize inventory of all maintenance materials.
• Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation & Incentives

• Base Pay: $24.00-$26.00/Hr.
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday - Friday: 8am-5pm
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business need

What we'll expect from you:

• Active and valid driver's license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 2-4 years of related experience, or equivalent education and experience.

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