Assistant Service Manager

Morgan Properties; Hillandale (MD); On-site; USD 77,366,000 - 83,097,000; Full time

Benefits offered by this job

Rent discount (up to 50%)

Medical, dental, vision benefits

401(k) with company match

Paid time off and holidays

Job summary

Morgan Properties is hiring an Assistant Service Manager to oversee maintenance teams and ensure the physical aspects of a 606-unit community meet company standards and laws. This full-time role requires hands-on leadership, on-call responsiveness, and strong trades knowledge.

You will mentor staff, manage schedules, and coordinate repairs across HVAC, electrical, plumbing, and more while maintaining inventory and safety compliance.

Qualifications

• One-year certificate or equivalent education and experience.
• 2-4 years of related maintenance experience.
• Active and valid driver's license; HVAC/EPA/CFC certification preferred.

Responsibilities

• Lead and mentor maintenance team in diagnosing problems and repairs.
• Provide expert troubleshooting across HVAC, electrical, plumbing, and related trades.
• Establish an on-call schedule and be available for on-site emergencies.
• Manage and organize inventory of maintenance materials.
• Schedule preventive maintenance, make-ready tasks, and work orders.
• Regularly inspect community buildings and vacant units.
• Complete tasks assigned by the Service Manager.

Skills

HVAC troubleshooting

Electrical knowledge

Plumbing

Carpentry

Dry walling

On-call coordination

Team leadership

Education

One-year certificate

2-4 years related experience

Job description

Advance your maintenance career with Morgan Properties Where Growth and Opportunity Await!

Now hiring an Assistant Service Manager!

We are seeking an Assistant Service Manager with a"Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 606unitcommunitymeet both company standards and applicable laws.

Why Join Morgan Properties?

At Morgan Properties, you're not just building a career, you're helping create communities people are proud to call home. We offer competitive benefits, career growth opportunities, professional development, and the stability of one of the nation's largest multifamily owners and managers. Join a team that values integrity, teamwork, and your success, while providing the support and opportunities to help you grow.

As the Assistant Service Manager, you will help to:

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.
• Manage and organize inventory of all maintenance materials.
• Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation & Incentives

• Base Pay: $27.00-$29.00/Hr.
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday - Friday: 8am-5pm
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business need

What we'll expect from you:

• Active and valid driver's license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 2-4 years of related experience, or equivalent education and experience.

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