Assistant Service Manager

Morgan Properties; Silver Spring (MD); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Up to 50% Rent Discount

Medical, Dental, and Vision Benefits

401(k) Retirement Plan with Company 
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Generous Paid Time Off (10 holidays +

On-Call Appreciation: $15/day

Job summary

Morgan Properties is seeking an Assistant Service Manager for a 606-unit community in a full-time role. The position requires hands-on leadership for on-site repairs and a proactive on-call mindset.

You will oversee HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structure, and appliance repair while managing inventory and shift schedules. Applicants must have a valid driver's license and relevant certification or experience.

Qualifications

• HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structure, and appliance repair experience.
• One-year certificate or 2–4 years related experience or equivalent education/experience required.
• Active and valid driver's license; EPA/CFC certification preferred.

Responsibilities

• Manage, develop, and mentor the maintenance team.
• Provide expert troubleshooting across HVAC, electrical, plumbing, and related systems.
• Be on-call 24 hours for emergencies and snow/ice events.
• Manage and organize inventory of maintenance materials.
• Establish on-call, preventive maintenance, and make-ready schedules.
• Regularly inspect community buildings and vacant units; complete tasks.

Skills

HVAC knowledge

Electrical troubleshooting

Plumbing

Carpentry

Team leadership

On-call readiness

Education

HVAC/EPA/CFC Certification

Job description

Advance your maintenance career with Morgan Properties Where Growth and Opportunity Await!

We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 606 unit community meet both company standards and applicable laws.

Why Join Morgan Properties?

At Morgan Properties, you're not just building a career, you're helping create communities people are proud to call home. We offer competitive benefits, career growth opportunities, professional development, and the stability of one of the nation's largest multifamily owners and managers. Join a team that values integrity, teamwork, and your success, while providing the support and opportunities to help you grow.

As The Assistant Service Manager, You Will Help To

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.
• Manage and organize inventory of all maintenance materials.
• Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation & Incentives

• Base Pay: $27.00-$29.00/Hr.
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday - Friday: 8am-5pm
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• Schedule subject to change based on business need

What We'll Expect From You

• Active and valid driver's license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 2-4 years of related experience, or equivalent education and experience.

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states - the company is consistently one of the largest owners of multifamily in the country. Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.