Assistant Service Manager

Morgan Properties; Charlotte (NC); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Up to 50% Rent Discount

Medical, Dental, and Vision Benefits

401(k) Retirement Plan with Company M

Generous PTO and holidays

Job summary

Morgan Properties is hiring an Assistant Service Manager to lead a maintenance team and ensure property standards meet company guidelines and laws. You will diagnose issues, mentor staff, and manage an around-the-clock on-call schedule to handle emergencies.

Responsibilities include coordinating inventory, preventive plans, and work orders, plus inspecting buildings and vacant units. A valid license and related experience are required.

Qualifications

• Valid driver’s license and access to a personal vehicle.
• HVAC/EPA/CFC certification preferred.
• 2–4 years of related maintenance experience or equivalent education.

Responsibilities

• Lead and mentor the maintenance team in diagnosing and repairing issues.
• Provide expert troubleshooting for HVAC, electrical, plumbing, and more.
• Establish and manage a 24-hour on-call schedule and respond to on-site emergencies.
• Oversee inventory of maintenance materials and organize supplies.
• Create on-call, preventive maintenance, make-ready, and work-order schedules.
• Inspect community buildings and vacant units regularly.
• Execute tasks assigned by the Service Manager.

Skills

Maintenance leadership

HVAC repair

Electrical repair

Plumbing

Carpentry

Drywalling

Pool maintenance

On-call scheduling

Education

One-year certificate / related experience

Job description

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!

Now hiring an Assistant Service Manager!

We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both company standards and applicable laws.

As the Assistant Service Manager,

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.
• Manage and organize inventory of all maintenance materials.
• Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation & Incentives

• Base Pay: $26.00 - $28.00
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday - Friday
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business need

What we’ll expect from you:

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 2-4 years of related experience, or equivalent education and experience.